Shipping and Charges

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Delivery is made within Germany and the following countries: Austria.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

To Germany, a flat rate of €6.90 (Please inquire about pallet shipping).


Deliveries to Austria:

To Austria, a flat rate of €14.50 (Please inquire about pallet shipping).


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

 Payment in cash at the time of collection
-  Prepayment via transfer
 Cash on delivery (plus COD charges 6, 65 ¤)
 Payment via credit card
 Payment via PayPal
 Payment via PayPal Plus (credit card, direct debit, invoice) 
 Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
 Payment via credit card
-  Payment via PayPal
 Payment via PayPal (credit card, direct debit, invoice)
 Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank details:

Deutsche Bank AG 
IBAN DE47 3007 0024 0090 9499 00
BIC DEUTDEDBDUE

Sparkasse Neuss
IBAN DE10 3055 0000 0093 4000 00
BIC WELADEDN


In case of questions, please contact us at the contact details mentioned in the Legal Notice.